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Question

I cant access my account box.com because i dont use old phone number

  • May 22, 2025
  • 2 replies
  • 79 views
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Hi Box.com,

 

Please help me access to my box.com [personal information--redacted]. i dont use my old phone number so i cant access to my account.

 

Thanks.

    2 replies

    Forum|alt.badge.img

    Hi Bao, 

    Welcome to the Box Community!
     
    This might require some account specific information, so I've submitted a case to Box Support on your behalf.
     
    You should be receiving an email confirmation shortly.
     
    Best,
    Forum|alt.badge.img

    And I'm still not supported. Please help me.

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