I need to set up 2 factor authentication to use Box on Chrome or Firefox it seems. I cannot login without it taking me to that page. I tried to setup up on edge, where I can log-in, and I get to the point it is generating a QR code for me to scan but none ever appears. Please advise.
I am not sure why this went away but it did. I was able to scan it now.
Jumped the gun on this. While I was able to enable 2 factor authentication, it does not work on chrome or firefox. And on edge it never asks for the authentication so I am not sure it works here either.
Hi Zach,
Welcome to Box Community and glad to assist!
You can follow these troubleshooting steps to address your authentication issue.
Hope it works!
None of these were successful. I am trying to use Chrome on Windows 11. I now have the latest version. I cleared the cache. I disabled and reenabled a couple times. Please advise.
still broken
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