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Question

I cannot see or access a pending invite

  • May 22, 2025
  • 1 reply
  • 14 views
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Hi, 

I have been invited several times to view a set of files from this one organization.  Each time I click the invite embedded in the email link, it takes me to my box folder, but there are no invites visible.

 

please help,

thanks,

Britt

    1 reply

    C
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    Hi there, 

    Welcome to the Box Community!
     
    This would be something our Box Support team would like to investigate with you and may require specific account information. 
     
    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 
     
    Please check your email for details and updates. Thanks for your patience!
     
    Regards,
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