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Question

I cannot see or access a pending invite

  • May 22, 2025
  • 1 reply
  • 14 views

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Hi, 

I have been invited several times to view a set of files from this one organization.  Each time I click the invite embedded in the email link, it takes me to my box folder, but there are no invites visible.

 

please help,

thanks,

Britt

1 reply

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Hi there, 

Welcome to the Box Community!
 
This would be something our Box Support team would like to investigate with you and may require specific account information. 
 
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 
 
Please check your email for details and updates. Thanks for your patience!
 
Regards,