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Question

I cannot see or access a pending invite

  • May 22, 2025
  • 1 reply
  • 55 views
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Hi, 

I have been invited several times to view a set of files from this one organization.  Each time I click the invite embedded in the email link, it takes me to my box folder, but there are no invites visible.

 

please help,

thanks,

Britt

    1 reply

    Forum|alt.badge.img

    Hi there, 

    Welcome to the Box Community!
     
    This would be something our Box Support team would like to investigate with you and may require specific account information. 
     
    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 
     
    Please check your email for details and updates. Thanks for your patience!
     
    Regards,
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