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Question

I cannot log in my older account

  • May 23, 2025
  • 1 reply
  • 13 views

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Hello,

I have another account [personal information–redacted] but I have deleted my Google account for this email address and cannot reset a password. I am very confused because the cloud for this account contains work documents.

1 reply

Forum|alt.badge.img

Hi there, 

Welcome to Box Community and glad to assist! 

A member of our team will step in to provide assistance. Please keep an eye out and we'll send an email. 

Thanks for posting!