I cannot contact support - i have no access to my organization's box files

Hi Serah,

Welcome to Box Community and glad to assist!

To access your Organization's file(s) and folder(s), please reach out to the owner in order to invite you to their file(s) and folder(s). 

Thanks for posting! 

I am having the same issue as Serah and I am the owner. How does someone get through to an actual support person???