I cannot change the default address I get a message of error when I try to link the correct email.
I’ve tried to see if another box account was made with the new email address. I clicked on reset password entering the new email, but I get nothing in my inbox nor spam folder
Hi
Welcome to Box Community, and we’ll review your email to understand why it’s throwing this error.
Since it requires account-specific data from you I’m going to create a support ticket. And someone from the Box Product Support team will reach out through email.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.