I cannot access my old account and I am paying for it
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Hi Rosa,
Welcome to Box Community and glad to assist!
Did you experienced an error when you logged in? If so, kindly attach a screenshot in this forum.
If that's not the case, can you give more information to help me understand the context of your issue?
We'd love to further assist!
I have logged in and the site accepted my e-mail adress and my password but nothing appears on the screen after that. Is there a current problem with your web site if so why not show some kind of a general message atht the site is not functionning temporarily
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.