I lost access to my old email and that's why I can't log into my Box account. What should I do in order to resrore access to my Box account?
Hello,
to regain access to your Box account after losing access to your old email, contact Box support and explain your situation. Verify your identity by providing necessary details, then request to jetnet aa update your account with a new email address. Follow the instructions sent to your new email to complete the process and restore access.
Hi Darya,
Welcome to Box Community and glad to assist!
If you can’t log in and your email is already inaccessible or deleted, we are unfortunately unable to provide further assistance in retrieving your access.
At this point, I recommend setting up a new account with Box.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.