I cannot access files necessary to do my work

Hi,

Welcome to the Box Community!

Here are some troubleshooting steps to try:

1. Make sure that the browser is up to date
2. Clear the browsing history or use a different browser
3. Temporary disable plugins/extensions, firewall, and VPN
4. Check if your firewall is configured for Box apps
5. Try to connect to a different network
6. Reach out to the folder owner and request that they remove you as a collaborator and then invite you back as a collaborator.

I trust that the above steps will do the trick. Thank you for posting!

Hi, 

I do not have access to the procedure "GEHC Accepting gifts & Entertainment procedure" whose link is in the document "conflicts of interest policy" of GE HEALTHCARE.

The error message is as follows

Thanks for you help