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Question

I cannot access any of my files in box.

  • May 27, 2025
  • 5 replies
  • 16 views

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Nothing will open or download! Please help! I need these files this morning!!

5 replies

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I am having the same issue. 


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Me too!!  What the hey???  Need my files now.


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Where is the number to call Support?  Is it all AI now?


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All good now.  Thank you!!


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Hi Melissa, 

 

Welcome to Box Community and glad to help! 

 

We're sorry for your trouble and please note that our Engineering team has identified this issue and updates are posted here!

 

Thanks for posting!