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Question

I Cannot access a file I created a few days ago

  • May 27, 2025
  • 1 reply
  • 8 views

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I created a box note on Wednesday 24th July that I can no longer acccess and no one else I shared the link with seems to be able to either. How can I get this fixed? it will be hard to recreate the info inside it.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Paul, 

Welcome to Box Community and happy to assist!

As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Services.

At this rate, please get in touch with your internal helpdesk team for immediate assistance.

Thanks for posting!