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Question

I can't upload files

  • May 27, 2025
  • 1 reply
  • 8 views

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I can't upload files & I get a message that my storage is full - But I don't have any files!!

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Yaakov, 

Welcome to Box Community and glad to assist!

Seems that you're working on a shared folder, please note that each folder's storage allocation will be counted against its owner's storage. 

At this rate, you can contact the folder owner and make sure he/she has free storage for your upload(s). 

Thanks for posting!