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Question

I can't upload files.

  • May 27, 2025
  • 2 replies
  • 11 views
C
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I need customer support, my box drive is not updating. I only use box on browser and for 2 weeks now I can't upload anything, not even a picture.
I received a notification reminding me I have low storage, but 15GB should be enough for a picture.

    2 replies

    C
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    • community-manager
    • Author
    • Box Employee
    • 34738 replies
    • May 27, 2025

    Hi Fernando, 

    Welcome to Box Community and glad to assist! 

    Can you please attach a screenshot of your upload error through this forum? 

    We'd love to further assist! 

    C
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    • community-manager
    • Author
    • Box Employee
    • 34738 replies
    • May 27, 2025

    I was able to upload files on Chrome, it looks like the problem is on Safari to the point I can't even download.

     


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