I can't receive any verification code from my email or mobile phone. It doesn't seem to be due to the network
Question
I can't sign in to the boxsync app
Hi there,
Welcome to the Box Community!
This would be something our Box Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Please check your email for details. Thanks for your patience!
Best,
Hi,
My colleague has encountered the same problem, he couldn't recieve the verification code sent to his phone. How could he contact the Box Support team?
This is his account information, and if you could help him! Thank you so much for your time!
Kind Regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.