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Question

I can't see or delete files on my account that are taking up space

  • May 27, 2025
  • 1 reply
  • 10 views

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I have 8 gigs of files in use on my account that I can not see so I can't delete them. There is a chance these files were uploaded to my account from a client/publisher and even if I could see them I would not be able to delete them.

Is there a script that can be run to clean up that?

1 reply

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Hi Allen,

Welcome to Box Community! 

To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!