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Question

I can't save the settings to receive Email notifications

  • May 23, 2025
  • 1 reply
  • 22 views

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I wish to receive email alerts when there is a file uploaded to my box account. However, when I select the options to recieve email notifications in the settings menu and click the 'Save Changes' button. I get a message saying 'Sorry there was a problem saving the settings for this folder'. Please can someone tell me how to solve this problem?

1 reply

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Hi there, 

Welcome to the Box Community!

As per checking, you only have a collaborated folder. The error you received is expected since this is not your folder. 

Thanks!