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I have some files that I cannot open, it says,


Oops! We can't seem to find the page you're looking for.


Help, please!

Hi Rose, 


Welcome to the Box community!


Here are the troubleshooting steps to try:


  • Clear your Browsing history

  • Temporary disable plug-ins or extensions

  • Make sure that your firewall is configured for Box apps. Reference article here.

Hope these help. Thank you for posting!


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