Skip to main content
Question

I can't log into the app

  • May 27, 2025
  • 2 replies
  • 10 views
C
Forum|alt.badge.img

I install the Windows version and when logging in it goes back to the browser opening screen and it stays in this loop and I can't use it.

    2 replies

    C
    Forum|alt.badge.img
    • community-manager
    • Author
    • Box Employee
    • 34740 replies
    • May 27, 2025

    Hi there, 

    Welcome to Box Community and glad to assist! 

    In order to assist, can we start with your current Box version and Operating System? 

    We'd love to further assist! 

    C
    Forum|alt.badge.img
    • community-manager
    • Author
    • Box Employee
    • 34740 replies
    • May 27, 2025

    I use Windows 11 and the latest version of Box.

     


    Terms & ConditionsCookie settingsAccessibility statement