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Question

I can't log into box on my laptop using Word or any Office 365

  • May 23, 2025
  • 1 reply
  • 10 views

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I cannot bring up Box on my laptop to either open or close documents. I can log in online so I know the account email and password are correct.  But I can't figure out how to log in on my laptop where all my documents are saved and backed up in Box. I have been using Box for many years and this is really slowing me down. 

1 reply

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Hi there, 

Welcome to Box Community and glad to assist! 

I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

Thanks for posting!