Skip to main content
Question

I can't log in with my Box Enterprise account

  • May 23, 2025
  • 1 reply
  • 20 views

Forum|alt.badge.img

I logged in with my Box Enterprise account. However, I am unable to log in because I am receiving a message that says "Please log in with your Box Enterprise account." Can you tell me how to log in?
edn01HMD5T394GKCHBFQH85HCB2GP.png

1 reply

Forum|alt.badge.img

Hi there, '

Welcome to Box Community and glad to assist! 

Seems that you're currently registered on a free individual account with Box. In order to assist with your log in error, please use your Enterprise account and create a ticket

We'd love to further assist!