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Question

I can't log in to the PC version.

  • September 15, 2025
  • 1 reply
  • 24 views

I can't log in to the PC version.

After installing the latest PC version and logging in via web login, the BOX home screen pops up again. I can log in and view files via the web version, but when I log in via the PC version, the home screen pops up repeatedly without responding.

1 reply

Rona Box
  • Community Manager
  • September 15, 2025

Hi ​@josephna

Welcome to Box Community, and we’re glad to assist! 

For more context, could you please confirm the Operating System running in your machine and your current Box version?

 

We look forward to hear from you,