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Question

I can't log in to BoxDrive.

  • May 27, 2025
  • 1 reply
  • 76 views
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I was using Box Drive on Windows, but once I logged out and tried to log in again, I got into a loop where the browser sign-in screen appears from the login screen and then back to the app login screen.
How can I get rid of this problem and log in again?
I have uninstalled Box Drive many times and it does not resolve the problem.

    1 reply

    C
    Forum|alt.badge.img

    Hi Fumi,

    Welcome to Box Community!

    I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

    Thanks for posting! 

    Best,
    Ann

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