Skip to main content
Question

I can't log in to BoxDrive.

  • May 27, 2025
  • 1 reply
  • 13 views

Forum|alt.badge.img

I was using Box Drive on Windows, but once I logged out and tried to log in again, I got into a loop where the browser sign-in screen appears from the login screen and then back to the app login screen.
How can I get rid of this problem and log in again?
I have uninstalled Box Drive many times and it does not resolve the problem.

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Fumi,

Welcome to Box Community!

I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

Thanks for posting! 

Best,
Ann