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Question

I can't log in to BOX Drive.

  • May 27, 2025
  • 2 replies
  • 19 views

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I can't log into BOX Drive
I can do it with a browser
After installing and logging in, I'm returned to the login screen
I can't open BOX with Explorer and I'm having trouble

2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

Thanks for posting!


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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

same issue here

Don't let them advice to download and use the reset tool

 

won't help