I am unable to log in to my BOX account. While there are no issues with my username or password, I cannot proceed without the verification code. Could you please assist me in recovering access to my account?
Thank you for your help.
Hi Thuy,
Welcome to Box Community and glad to assist!
You can contact us through your impacted email account and create a ticket for Box Support.
We'd love to further assist!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.