I am unable to log in to my BOX account. While there are no issues with my username or password, I cannot proceed without the verification code. Could you please assist me in recovering access to my account?
Thank you for your help.
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Hi Thuy,
Welcome to Box Community and glad to assist!
You can contact us through your impacted email account and create a ticket for Box Support.
We'd love to further assist!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.