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Question

I can't log in to Box

  • May 23, 2025
  • 1 reply
  • 10 views

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I received an inquiry from a customer about not being  to login to the Box system.

 

Specifically, when he enters his username,

a screen saying "Last name and first name are required"

I can't handle it. Could you please deal with it ?

1 reply

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Hi Nishimura, 

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!