Skip to main content
Question

i can't log in

  • May 22, 2025
  • 1 reply
  • 6 views

Forum|alt.badge.img

i'm trying to reset the password for a different account but not receiving an email to do it

1 reply

Forum|alt.badge.img

Hi Teodor,

Welcome to the Box Community!
 
Are you the owner of the other account?
 
To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated with your Box account.
 
Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
 
Best,