Question

I can't get my two-factor authentication code.

I accidentally deleted my MFA app and I can't get two-factor authentication code.
I can't log in to my account right now.

Can the Box support team disable two-factor authentication?

Hi Ryota,

Welcome to the Box Community! I'm happy to help.

This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

Please check your email for updates.

Best,

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