I can't access files sent to me using box

Hi there, 

Welcome to the Box Community!

As per your type of account, we can only provide support via this post. Don't worry your concern will still be addressed. 

Thanks!

I've been sent a file which I need to download and read before Friday morning. My computer says it has been downloaded, but I cannot open it.

I can't find the files that were shared to me via Box.