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Question

I can not open or download my file

  • May 23, 2025
  • 2 replies
  • 74 views
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When I click to open my file it can not be open and when I try to download it nothing happens

    2 replies

    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and glad to help! 

    To get more details, how are you trying to access the affected file, are you using a shared link or logging in to box.com to get to the file? 

    Looking forward to hear from you, 

    Stay well! 

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    Forum|alt.badge.img

    I'm the owner and I'm logging into box.com. This just happened this morning. I restarted my computer several times, however, I 'm having the same problem.

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