I opened my account but I can't log in with the app so that the folders appear on my PC, and I have repeated the process a thousand times, with the account already open, I downloaded the app and when I ran it it opened and it told me to log in, when I placed my credentials he opens session in the cloud but the app does not start and the icon that appears at the bottom right indicates that box has not logged in.
Question
I can not log in
Hi Ramses,
Welcome to Box Community and glad to assist!
To get a closer look would you mind answering the following?
- Do you have an error while trying to login?
- Are you able to login in box.com?
- Please verify your current Box version and your Operating System.
We'll await for your reply!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.