Good morning, I wanted to know why I can no longer upload any files to box, I noticed in fact that the space available to me is 10gb, why my folders that I have inside box contain 5gb of files, and I still have 5gb of available space, while box tells me I have 10gb? that is, the space is full! Thank you
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Hi Mara,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
Thank you very much, it's fixed now, what happened?
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