Greetings! I have a personal Box account under one email. I am part of an organization that is starting to use Box. I originally gave them my primary email address to be part of organization account. I then realized that it wouldn’t work because it just got me into my personal account. What this meant is that I can’t see the files that I need to work on for the organization.
To try to rectify this, I gave the admin another email to use for the organization account and asked her remove the old address from the organization account. The admin apparently went in and “changed your [my] contact to the new address.” I am now getting emails from Box to verify that “Your [my] primary email has changed” and to “verify your [my] email address.”
My issue: I want to keep these accounts separate--personal account under one email address and work account under a second email address.
The problem: It seems as though the admin was able to get into my personal account and change the email address there. And therefore make my personal account part of the organization’s account. Which I don’t want. I don’t want to change my email on my personal account.
My question: If I click on these change of email messages and create a new password, etc., it sounds like my personal account will be changed and further, will be connected to the organization account. Is this correct?
Note: the admin is new to the whole Box thing, so she is just as confused as I am about what is happening. Please help! Thank you!