I have a very serious problem with Box Drive and so far the web based support person has not been able to get an "account specialist" to get back to me. I am definitely looking for other alternatives to Box given the incredibly poor support I have received with my current problems.
Question
I am so frustrated with Box support (or lack thereof) that I could scream
Hi Craig,
Welcome to the Box Community!
We checked your active ticket and it appears someone has already reached out to you to look into the issue with your Box Drive.
We appreciate your extended patience and please continue working with our support specialist should you need further assistance and check your email for updates.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.