I keep getting the “oops we can’t seem to find what you are looking for. Also some feedback your customer service AI bot is not user friendly and I should be able to speak with someone in person.
Solved
I am not able to get the Box invite that is sent to me. Also you need a customer service line
Best answer by Rona Box
Hi
Welcome to Box Community, and we’re glad to help resolve this error!
It seems that the folder you’ve given access to requires Multi-Factor Authentication. To fully access the shared folder, you should enable your MFA.
To configure your Multi-Factor Authentication
- Log in to the Box website and navigate to your profile located at the top right corner.
- In the drop down select Account Settings> 2-Step Verification then Setup.
To choose your preferred MFA method, we have the complete instructions here.
For your reference, please you can visit the article, An external user cannot access an invited folder and receives the error “Oops! We can't seem to find the page you're looking for.”
Hope it helps! Let us know if you have additional questions.
Hi
Welcome to Box Community, and we’re glad to help resolve this error!
It seems that the folder you’ve given access to requires Multi-Factor Authentication. To fully access the shared folder, you should enable your MFA.
To configure your Multi-Factor Authentication
- Log in to the Box website and navigate to your profile located at the top right corner.
- In the drop down select Account Settings> 2-Step Verification then Setup.
To choose your preferred MFA method, we have the complete instructions here.
For your reference, please you can visit the article, An external user cannot access an invited folder and receives the error “Oops! We can't seem to find the page you're looking for.”
Hope it helps! Let us know if you have additional questions.
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