Hello,
I am having some issue in creating a new password in my box account.
In Account Settings -> Authentication shows no password & also shows error while creating a new passowrd.
Mail Id : <personal information-redacted>
Question
I am having issue while changing my password in box acount.
Hi Jagir,
Welcome to Box Community and glad to assist!
To reset the password for your Box account, follow this process:
- Visit https://app.box.com/reset and enter the email address associated with your Box account.
- Check your email, you will receive an email with a link to reset your password.
- Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
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- If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
- Also, check your spam folder in your email client for this email.
For your reference, please see this article.
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.