I am adding a new folder and I need it to not inherit existing users, users will be added

Hi ​@jeff25954,

Welcome to Box Community, and we will provide more information regarding the folder and its access permissions. 

Why You See This Message

In Box, permissions follow a waterfall permission model, meaning that collaboration permissions applied to a parent folder automatically cascade down to all subfolders and items beneath it.

When a user is invited to collaborate at a higher-level parent folder, their access level applies to that entire folder tree. Collaboration permissions can only be modified or removed at the specific item/folder where the collaboration was originally established.

If you attempt to lower permissions, change the collaborator access level, or remove a collaborator from within a subfolder when that user was invited at the parent folder level, Box prevents this action and displays the error message:

"You cannot modify your collaboration settings for this item directly. Please visit the parent folder you are collaborated in to make any changes."

How to Resolve and Manage Collaboration Settings

1. Modify Permissions at the Parent Folder Level:

   • Navigate to the top-level parent folder where the collaborator was originally invited.
   • Open the Sharing pane or click Manage Collaborators.
   • Adjust the collaborator's access level or remove them from the parent folder.
   • Note: Changing their role at the parent folder level will update their access across the parent folder and all its subfolders.

2. Granting Higher Permissions on Specific Subfolders:

   • If a collaborator needs greater access to a specific subfolder (e.g., Co-Owner access to a subfolder while having Viewer access to the parent folder), Box requires inviting the user to the subfolder first before inviting them to the parent folder.

3. Restricting Access to Subfolders:

   • If you want a user to only have access to specific subfolders rather than the entire folder tree, remove the user's collaboration from the top-level parent folder and invite them directly to the specific subfolders they need to access.

Hope it answers your question. Let us know if you need additional assistance.