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Question

I accidentally deleted my account and would like to request recovery.

  • February 26, 2026
  • 1 reply
  • 108 views
  • spo
  • New Participant

I tried to change my BOX account, but changing the email address didn't work and I accidentally deleted one account.
I apologize for the inconvenience, but I would like to request restoration.
Thank you in advance for your assistance.

1 reply

Rona Box
  • Rona Box
  • Community Manager
  • February 26, 2026

Hi ​@spo, 

Welcome to Box Community, and we’ll help accomplish your request to recover a deleted Box account. 

 

Welcome to Box Community, and we’re glad to assist! 

 

We’ll raise this case to the Box Product Support team. I’ll go ahead and create a support ticket so we could look into this. 

Please keep an eye out and we will reach out to you shortly. 

 

Thanks for posting! We hope to sort this out very soon. 

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