Skip to main content

Hello,

We are currently using the Box Business plan (JPY 1,881/month). I understand that inviting external collaborators is not available on this plan.

However, we would like to share certain folders or files with external users so that they can view and download the content. Could you please confirm the correct way to configure the sharing link settings to allow external users to access files in this way?

Thank you in advance for your guidance.

Best regards,

Hi ​@KICHD, 

Welcome to Box Community, and we’re glad to assist! 

You can create an open shared link that’ll allow you to grant access to your Box contents free of charge. 

 

Creating a link to share:

  1. In your Box files view, hover your cursor over the row of the file or folder you wish to share.
  2. On the right, click (Create and) Copy Shared Link (Shared_link_icon.png). 

    The Shared Link window opens.  The link automatically copies to your clipboard.

    Shared_Link_window_auto-copied.png

That's it.  You can now paste that link into the app of your choice -- email, messaging, and so on -- to share your content.

 

Note

  • By default, shared links are disabled. If you share a link to a file or folder by clicking the Share button, or via the More Options menu (… ) > Share, you must manually enable and then copy the link. Only if you click the link icon (Shared_link_icon.png) does Box automatically enable the link and copy it to your clipboard.
  • If the URL of the shared link you've sent changes due to any reason, such as your organization merging with another organization, Box requires the user's permission to redirect to the new destination.

When you create a shared link, make sure to select People with the link so anyone with the link can access it. 

 

To know more about shared links, please see these helpful articles: 

Hope it helps, and please let us know if you have questions. 

Terms & ConditionsCookie settingsAccessibility statement