My coworker has accidently deleted his folder. He couldn't see any in Trash. How can he resotre his deleted folders?
Hi Miina,
Welcome to Box Community and glad to assist!
Notes:
- When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the Trash.
- If you are removed as a collaborator from a file or folder that you've deleted, you no longer see that item in Trash. To see the item in Trash, you must be again added as a collaborator to that item.
To restore specific items in Trash:
The steps below apply whether you’re selecting from search results or from all Trash items.
- Hover to highlight the row of the item you want. The More Options ellipsis (…) displays.
- Click the ellipsis (...). Then:
- To return the item to its original location in Box, click Restore.
- At the prompt, click Okay.
Thanks for posting!
Hello Rona
We have similar issue with 1 of the 44 team members of a Box folder that was deleted. How do we get that restored? we tried to get each of the members check for verifying trash. Didn't work. Can you pls help ASAP? thank you!
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