How can I reset the owner as no one can open any of the files now. We have no idea who is the owner
Question
How to reset the owner
Hi
Welcome to Box Community, and we’re glad to assist regarding your Box access.
Are you trying to access a shared file/folder but you don’t know the folder owner? If yes, try searching through your past collaboration invitations in your inbox.
Each folder/file invitations has a corresponding email notifications that’ll show you the sender.
Hope it helps! Let us know if you have questions.
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Sign in with your Box AccountEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.