i would like to know is there anyway that i can retrieve deleted files from empty trash? It seems like someone from my collaborator has been accidentally deleted the shared files.
Solved
How to Recover Accidentally deleted Files and Trash has been Emptied
Best answer by Rona Box
Hi
Welcome to Box Community, and we’re glad to help discuss more regarding your files emptied from trash!
Please note while we have a 14-day grace period once a deleted file or folder was emptied from trash. This recovery grace period does not apply to Free accounts. We are unable to support file recovery for our Free Individual plan. In reference to this, please visit this article.
Hope it helps! Let us know if you have additional questions.
Hi
Welcome to Box Community, and we’re glad to help discuss more regarding your files emptied from trash!
Please note while we have a 14-day grace period once a deleted file or folder was emptied from trash. This recovery grace period does not apply to Free accounts. We are unable to support file recovery for our Free Individual plan. In reference to this, please visit this article.
Hope it helps! Let us know if you have additional questions.
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