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How to make web integration available when SSL required by Admin

  • May 22, 2025
  • 4 replies
  • 53 views
C
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Hi,

I am implementing a custom app (OAuth 2.0 User Authentication) with web app integration. While development, I found that ticking the checkbox "Require web app integrations to use secure connections (SSL)" on Admin console hides my web integrations.

I double-checked that the web integration has 'https://' schema in the Client callback URL (i don't use the Preliminary callback) so that all callbacks are made via secure connection. I wonder how to make it available under SSL required by Admin. It is mandatory setting by the enterprise policy.  

Thanks!

 

    4 replies

    C
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    Hello Taku, 

    Could you please provide me with your API key (aka client ID) found in the configuration tab of the dev console? 

    Best,

    Kourtney

    C
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    Hi Kourtney,

    Thank you for your comment.

    My test App's client IDs are '9wf1uh47tvf7tq3ocakoboo96yc5mag7' and '6dp14zp2udoxwnuqfzezhubdlyiirmdn', which are not shown when SSL required is ticked.

    Interestingly, another app '83g8n64tuivq0ak96mifceseier2joa8' is still shown under SSL required configuration, so I would like to know how they are different...

    C
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    Hello Taku, 

    Apologies for the delay! Looping back around on this, I see that there is a setting enabled on 83g8n64tuivq0ak96mifceseier2joa8 that is not enabled for the other two applications. This can only be enabled internally. For tracking purposes, are you able to open a ticket with our product support team using your Box enterprise account so we can take care of this for you?

    Best, 

    Kourtney

    C
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    Hi Kourtney

    Sorry for the delay.. I am setting up another (actual) enterprise account, so I will file a support ticket to ask to enable it.

    Thank you for your help me to understand!

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