Skip to main content
Question

How to log into the WEBSITE on an iPad without the APP opening?

  • May 22, 2025
  • 2 replies
  • 78 views
Forum|alt.badge.img

The iOS Box app doesn't have all the features of the website, so sometimes I want to log onto the website and stay there, but most of the time, after I enter my password, the app opens up instead.  How can I force Box to just open the website?  Thanks. 

    2 replies

    Forum|alt.badge.img

    Hi Randy, 

    Welcome to the Box Community!

    This seems require that you change a few settings on your iPad's browser and apple support might be able to help.

    I also found this discussion in Apple forum on how to prevent your browser from opening apps on your device and might be of help.

    Thanks for reaching out and let us know how else we can help!

    Forum|alt.badge.img

    France, Thanks for the link to the Apple forum -- unfortunately, it shows that there's nothing a user can do other than delete apps.  This feature/bug seems to appear and disappear with different updates to Safari, and when Safari is acting this way, the only solution according to the Apple forum is to delete the Box app.

    Terms of ServiceAccessibility statement