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Question

How to increase "max file size" limit

  • May 23, 2025
  • 1 reply
  • 29 views

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I see that I have 10GB of storage (I have used 1.2GB) 

I need to collaborate with client team - and they are wanting to upload a file size of 350MB. They receive an error when they try to upload. 


If I upgrade to different plan, will my max file size be different? 

1 reply

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Hi Gabrielle, 

Welcome to Box Community and I’m here to help!

To help with your file size inquiry, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

Thanks for posting!