Skip to main content
Question

How to get support for hacked account

  • July 13, 2026
  • 0 replies
  • 10 views

My account was accessed from another country. I've removed logged in devices, changed my password, and turned on 2FA but want to know if I can find out what files were copied from my Box account and what next steps I should do. I had some financially personal files in there.

 

I've already compiled a to-do list from a personal perspective (such as fraud alerts, flagging my accounts, notifying credit agencies, etc.).

 

I don't have a paid Box account so I can't directly open a support ticket.