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How to get MFA information from users

  • May 27, 2025
  • 2 replies
  • 17 views
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Hello all! Hope you're doing well.

We are trying to get information about if an user has enabled MFA on their profile. The best we could get is `is_exempt_from_login_verification` from the users API (https://developer.box.com/reference/resources/user--full/#param-is_exempt_from_login_verification) but as far as I understand, this field says if a user SHOULD enable or not.

Is there a way to know if an user has enabled their MFA?

Thanks in advance!

    2 replies

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    • community-manager
    • Author
    • Box Employee
    • 34740 replies
    • May 27, 2025

    Hi Vlad, 

    Welcome to Box Community!

    The User Activity Report for "Login" will be able to capture if managed users enabled the two factor/MFA for their account. 

    Here are the steps on how to export a User Activity Report:

    • Navigate to the admin console 
    • Reports > create report
    • User Activity > under action types, click "Login" 
    • Put a check mark on "Login Verification enabled"
    • Go to the date range to customize the date
    • Hit "run" to export the report

    Here's the article for reference: User Activity Report

    I hope I was able to help you with your concern. Thank you for posting!

    C
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    • community-manager
    • Author
    • Box Employee
    • 34740 replies
    • May 27, 2025

    Hi Ann! thanks for your answer! Is there an API we could use to programmatecaly get the user's MFA status?


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