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Question

How to find Unmanaged users who have email addresses from my domain

  • May 27, 2025
  • 2 replies
  • 91 views
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Hello

I am my organization's Box administrator.
My organization's Box tenant domain is verified by my organization.

I want to know how to find unmanaged users who have email addresses from my organization's domain

If unmanaged users are used as Shadow IT, I want to delete those users.
and only non-Shadow IT users to join My organization's Box tenant.

    2 replies

    C
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    Hi there, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please let us know in this forum if you have questions. 

    We'd love to further assist!

    C
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    Hello.

    the solution offered did not solve my problem
    so, I contacted again.

    the solution offered is below
    https://support.box.com/hc/en-us/articles/4415011447443-User-Details-Report

    in user details reports, the available values for the User Type are "Managed" and "External".
    I can not select "Unmanaged" and "All".

    I want to know how to find unmanaged users who have email addresses from my organization's domain
    what should I do ?

    and 
    if unmanaged users are used as Shadow IT, I want to delete those users.
    what should I do ?

    please give me some some solutions.



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