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Question

How to downgrade my account type

  • May 23, 2025
  • 2 replies
  • 92 views
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Forum|alt.badge.img

Hi, Support Forum,

The type of my box account is "developer" now. 
And I would like to downgrade to a free personal type.

Would you tell me how to downgrade it?

    2 replies

    Forum|alt.badge.img

    Hi 嶋津　典,

    Welcome to the Box Community! I'm happy to help.

    Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0808 189 0504 our Billing Team to work directly with you.

    Best,

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    Forum|alt.badge.img

    Thank you for your support.
    I'll send an e-mail later.

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