Skip to main content
Question

How to delete an custom app without contacting the support

  • May 22, 2025
  • 3 replies
  • 23 views

Forum|alt.badge.img

As I've created some incorrect custom apps, I want to delete them from the "admin panel". I've already deleted them from the "developer panel". But in the "admin panel", it said

BOX_ytrfei9jffgeozzff93ex13ielrpcdz5.png

 

When I go to the support page, it said I'm not a pro user and I'm only able to submit in the community forums, so what should I do?

https://support.box.com/hc/en-us/requests/new

 

BOX_48e9c399vbl9aa70wlns3pv9zlp8ccn5.png

3 replies

Forum|alt.badge.img

Hi  

 

Thanks for raising this to our attention! I've gone ahead and created a support ticket for you and reached out to continue the conversation from there. Please reply to the email and we'll get you sorted from there!


Forum|alt.badge.img

Hi braden,

 

Just completed the netskope training and am in the same boat - can't delete the custom apps in the admin console because I'm a free user. Is this something that you can help with?

 

Thanks!


Forum|alt.badge.img

Hi Garion,

i've created a ticket for you and I'll follow up with you there!