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Question

how to delete a mail address from control list

  • May 23, 2025
  • 1 reply
  • 12 views

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I would appreciate it if somebody can help me on how to delete a mail address  from control list. The mail address cannot receive box invitation.

1 reply

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Hi there, 

Welcome to Box Community and glad to help!

Looks like your email address is not in our email hard bounce list. Instead, can you please run these troubleshooting steps for your email notifications? 

Hope it helps!